FAQ
Embrace the Elegance of Luxury Scents
What is Shama Perfumes?
Shama Perfumes is your premier online destination for high and premium quality perfumes and cosmetics. We curate an exquisite collection designed to elevate your senses and enhance your natural beauty.
Are your products authentic?
Absolutely. We guarantee that all products sold on Shama Perfumes are 100% authentic. We source directly from reputable brands, authorized distributors, and trusted suppliers to ensure you receive genuine, premium quality items.
Are your cosmetics suitable for sensitive skin?
Many of our premium cosmetic brands offer products specifically formulated for sensitive skin. Please check the individual product descriptions for ingredient lists and ‘sensitive skin friendly’ labels. If you have severe sensitivities, we advise consulting with a dermatologist before trying new products.
What is the shelf life of cosmetics?
The shelf life of cosmetics varies by product. Look for a ‘PAO’ (Period After Opening) symbol on the packaging, which looks like an open jar with a number and ‘M’ (e.g., ’12M’ means 12 months after opening). Unopened products generally have a shelf life of 2-3 years.
What is the return policy for Shama Perfumes?
You can return unopened items within 30 days of purchase for a full refund.
Premium Scents
Discover an exclusive collection of fragrances crafted to leave a lasting impression.
Luxury Cosmetics
Elevate your beauty routine with our high-quality, skin-loving cosmetic products.
Gift Sets
Delight your loved ones with our curated gift sets, perfect for any occasion.