Refund Policy
Explore Our Commitment to Quality and Excellence
Shama Perfumes’ dedication to crafting high-quality fragrances, driven by passion, authenticity, and a commitment to customer delight. It reflects our core values and the essence of our brand’s journey.
Our exquisite range of fragrances, emphasizing exceptional craftsmanship and unparalleled customer care.
What is included in the refund policy?
Our FAQ section is designed to address your most pressing questions about orders, refunds, and returns, ensuring clarity and ease.
Can I return a perfume if I don’t like it?
We accept returns for unopened perfumes within 30 days of purchase for a full refund.
How long does it take to process a refund?
Refunds are typically processed within 5-7 business days after receiving the returned item.
Are sale items eligible for refunds?
Unfortunately, sale items are non-refundable unless they arrive damaged or defective.
What should I do if my order arrives damaged?
If your order arrives damaged, contact us within 7 days to arrange a return or exchange.
Shama Perfumes is dedicated to crafting exquisite fragrances, driven by a passion for quality and an unwavering commitment to customer satisfaction.
Reach Out to Shama Perfumes Today
Phase VIII, DHA, Karachi.
+92 303 0130106